Shipping
When will my order be shipped out?
Each item is made to order, so shipping times can vary depending on the items ordered. But a two-week period between ordering the items and them being delivered to your door is pretty average.
Where do you ship?
Currently, we only ship within the United States.
How much does shipping cost?
We charge a flat rate for shipping, $8.99 per order.
What if I entered the wrong address?
For address changes, we can change the address while the item(s) are still being made, but once the item is ready for shipping we cannot guarantee we will be able to make the change.
Returns
Do you accept returns/exchanges?
Because items are made-to-order, we currently only accept returns/exchanges for defective or damaged items. Although, if you have a problem, please feel free to contact us.
What is the return/exchange policy for defective or damaged items?
You must contact us within 14 days of receiving the item in order to submit for refund or exchange. After contacting us, we will discuss options based on the particular problem.